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Lyra

Effective Date: July 30, 2026

At Lyra Salon, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

  1. Information We Collect

We may collect the following information when you visit our website or contact us:

Full Name
Phone Number
Email Address
Preferred Salon Branch
Appointment Details
Service Preferences
Any information you voluntarily provide through enquiry or booking forms.

We may also automatically collect:

IP Address
Browser Type
Device Information
Pages Visited
Website Usage Data
Cookies and Analytics Data

  1. How We Use Your Information

Your information is used to:

Schedule and manage appointments
Respond to enquiries
Provide requested salon services
Improve our website and customer experience
Send appointment confirmations and reminders
Inform you about offers, promotions, and new services (where permitted)
Comply with applicable legal requirements

  1. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic, and understand visitor behaviour.

You may disable cookies through your browser settings, although certain website features may not function properly.

  1. Google Analytics & Advertising

We may use services such as:

Google Analytics
Google Ads
Meta (Facebook & Instagram) Advertising

These services may use cookies and similar technologies to measure website performance, improve advertising effectiveness, and provide relevant advertisements.

  1. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers who assist us in operating our business, processing appointments, or maintaining our website, and only when necessary.

We may also disclose information if required by law or legal authorities.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

  1. Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those external websites.

  1. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your information
Request deletion of your personal information where legally applicable

To make such requests, please contact us using the details below.

  1. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

The latest version will always be available on this page.